by Simon Black
When the captain came on the announcement system yesterday morning to introduce himself to passengers, the first thing he said was,
“Ladies and gentlemen, a lot of us have been cooped up and under tremendous stress for the past several months. So the most important thing we can do right now is be kind, patient, and understanding with one another.”
It was an interesting way to start off a flight.
And I remember thinking to myself, “He probably wouldn’t bother saying something like that unless they’ve had some bad experiences recently with passengers fighting with one another.”