Crypto Victims’ Cries for Help Are Piling Up at a Federal Complaint Center

by Pam Martens and Russ Martens
Wall Street on Parade

The Consumer Financial Protection Bureau (CFPB) is the federal agency that was created under the Dodd-Frank Act of 2010 in response to Wall Street’s harrowing abuses to average Americans in the leadup to the financial crash of 2008. One of its key benefits is that it has a complaint database where consumers can post their complaints to the agency, and the general public and reporters can read those complaints on a public website. The general public benefits by seeing what types of complaints are being made against a financial institution they might be considering doing business with and reporters can look for dangerous patterns that are emerging.

We delved into a specific area of complaints at the CFPB yesterday. We put the word “Bitcoin” into the search box and pulled up 1,031 matches. Next we searched under the word “crypto” and pulled up 885 matches. Considering that perhaps (generously) one in 1,000 people in America have heard about this complaint center and perhaps one in 2,000 would take the time to file a complaint, that’s an enormous number of complaints.

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